Ahh I See! So You are Serious About Growing Your E-Commerce Business With WhatsApp Conversational Marketing 🤔
Alright then, please fill this simple questionnaire so that we can understand your business better and provide you with a customized consultation and an awesome action plan
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Now let's understand how we help you acquire new customers with WhatsApp. Shall we? 😎
Once we analyze your audience and your website content, we start building conversational flows for your business.
Basically we build an interactive WhatsApp STORE for your business that automatically responds to your prospective customer's questions, educates them about your product and eventually helps them buy your product. 🧑 💬 🏪
Once the WhatsApp Store is built we help you invite your prospective customers to interact with your super engaging WhatsApp Store.
How?
👉1) Click to Chat Ads
You can run Ads on Facebook and Instagram that directly opens Your WhatsApp store on their mobile phone instead of sending them to your website
👉 2) WhatsApp Buttons on Website
We can place a WhatsApp button on your website so that your prospective customers can easily start chatting with your WhatsApp Store
👉 3) Abandoned Cart Recovery Messages
eCommerce stores generally have a 80% cart abandonment rate, which means people fill the order form to buy but in the last moment they decide not to buy. We can send an automatic reminder to them on WhatsApp with a direct link to the order form with all the information they already filled, to make it a simple 1 click sale.
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Here's how a "Click to Chat" Ad looks like on Facebook and Instagram...
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Here's how a "Click to Chat Button" on website looks like...
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Here's how a Cart Recovery WhatsApp Message looks like...
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{{ 1. Your Name<span class="pipe_highlights pipped_source pipe_placeholder" contenteditable="false"><span class="start">{{</span><span class="end">}}</span><span class="remove_piping"><i class="fa fa-times"></i></span></span> }} , Now let's understand how we can help you generate more revenue from your existing customers
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Here's how an order confirmation welcome message + Invite to chat message looks like...
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Here's how a feedback message + Upsell offer looks like...
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{{ 1. Your Name<span class="pipe_highlights pipped_source pipe_placeholder" contenteditable="false"><span class="start">{{</span><span class="end">}}</span><span class="remove_piping"><i class="fa fa-times"></i></span></span> }} , you might be wondering, all this fine but what about results? How much money can be made with WhatsApp?
Yes! We understand, It's time to show the money! 💰
We implemented WhatsApp Conversational Marketing for a Personal Care eCommerce client and helped them generate 1.04 crore revenue in 54 days,
... and out of that ₹45,25,081 was generated with the help of WhatsApp and a Tele Sales team set up by the client. 🔥
The best thing about WhatsApp is that along with Chat conversations, now that you have your potential customers' phone number, you can also reach them over the phone and close the sale! 🔥🔥
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That's Great {{ 1. Your Name<span class="pipe_highlights pipped_source pipe_placeholder" contenteditable="false"><span class="start">{{</span><span class="end">}}</span><span class="remove_piping"><i class="fa fa-times"></i></span></span> }} ! Now that you've seen some amazing possibilities with WhatsApp, do you believe investing in WhatsApp Conversational Marketing can help achieve your target revenue of {{ 21. What do you want your <strong>Ideal Monthly Revenue</strong> to be in 6 months from now? Please mention the amount with the appropriate currency (USD, INR etc.) }} ?
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That's great {{ 1. Your Name<span class="pipe_highlights pipped_source pipe_placeholder" contenteditable="false"><span class="start">{{</span><span class="end">}}</span><span class="remove_piping"><i class="fa fa-times"></i></span></span> }} , Let's get on a Call and discuss the commercials and the next steps! Also feel free to ask any questions you have during the call.
Once you click the button below, you'll be taken to our calendar page, please select a time that is suitable for you 👇
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So Here's What You Get When You Hire Alpha Marketer to Implement WhatsApp Conversational Marketing for your D2C eCommerce Store:
For Customer Acquisition
1) To generate leads and potential customer conversation at scale, we'll help Set Up "Click to Chat" WhatsApp Ads and the response sequence that follow up when the potential customer interacts with your brand on WhatsApp.
2) To recover the lost sale opportunity when a potential customer abandons the checkout form, we'll set up Automated Abandoned Cart Recovery Messages to be sent on WhatsApp.
3) To make it easy for potential customers to clarify their doubts and objections, we will help set up WhatsApp chat button on your website.
To Get Repeat Orders and Increase Profits
4) To increase profits from every sale, we will set up Order Confirmation message with cross sell offers to be sent on WhatsApp automatically once a customer places an order in your store.
5) To provide a great post purchase experience we will set up shipping notification to be sent to customers on WhatsApp, along with instructions/link to track their orders.
6) To promote repeat orders from existing customers we will set up "Feedback" messages to be sent on WhatsApp. In case a customer offer's positive feedback chatbot will be set up to automatically propose cross sell offers to buy more products from your store.
7) To excite your existing customers on special occasions like festivals we will set up smart "conversational sales" offer message templates on WhatsApp
To Provide Exceptional Customer Service
8) We will set up a basic sales and support chatbot that helps customers to navigate to various categories of products on your website, helps them track their orders and answer common frequently asked questions.
9) We will set up a Live chat interface and agent assignment system based on sales / support queries.
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The investment to get WhatsApp Marketing Suite implemented for your D2C eCommerce Business will vary from INR 1,50,000 to 2,50,000 ($1800 - $3000) depending on the scope of the project
Additionally you also need to buy a WhatsApp Marketing Software (Similar to having an email marketing software eg: Klavio to run email campaigns, you will need a WhatsApp Marketing Software to run WhatsApp Marketing Campaigns). The software cost will be around $75 ( ₹5600) per month.
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