Introducing Deepgram’s Voice Agent API

Build voice AI into your apps

Deepgram's voice AI platform provides APIs for speech-to-text, text-to-speech, and language understanding. From medical transcription to autonomous agents, Deepgram is the go-to choice for developers of voice AI experiences.

Trusted by the world’s top Enterprises and Startups

Try Deepgram API

Play around with human-like voice AI or transcribe sample audio files. Explore how our audio understanding models work.

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Summary:  The customer calls Wham to change their payment and asks if they can do it on the phone since their sub is about to renew. The agent takes down the customer's information and updates their card information, including billing address and expiration date. The call ends with the agent thanking the customer for calling.

Transcript Hi. Thank you so much for calling Wham. My name is Ali. How can I help you today? Hey. Just trying to change the payment info on the website. since my sub is about to renew. I was wondering if you could do it on the phone. Yeah. That shouldn't be a problem. Could I have your first and last name, please? Erin Shurtz, s c h e r t z. Alright. Thank you so much, Erin. Could I also have your phone number, please? 713-899 0745. Excellent. And I'm just going to verify with your security question really quick, if you don't mind. What street did you grow up on? Cypress Avenue. Okay. Excellent. Thank you so much. And I can just go ahead and update that card info for you. So first, what is the card number? 4708 Okay. 1209. Okay. 8732. Uh-huh. 7655. Great. And could I also have your expiration date as well? February 2028. Great. And could I also have your CVC on the back? 482. Okay. Thank you. And the the billing address is still the same? Yep. Okay. Great. then you're all set. Thank you so much for calling in.

Solutions that scale

As the industry's voice AI leader, Deepgram drives better outcomes with enterprise solutions that deliver intelligent voice experiences safely, securely, and at scale.

Unbeatable value, unmatched performance

Extract the most value with speech-to-text and Language AI.

30% more accurate
Deepgram leads the industry with the most accurate models in the market across use case categories.

3-5x cheaper
Our GPU infrastructure optimizes speech and language models for superior, cost-effective performance.

Up to 40x faster
Transcribe in real-time or an hour of pre-recorded audio in about 12 seconds.

Trusted by startups and enterprises

Discover the power of our product through real stories.

I’d recommend Deepgram to any B2B SaaS company that’s looking for the best-in-breed transcription and customer service and customer success.

Josh Schachter

Josh Schachter

CEO, UpdateAI

Update AI

As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.

Adam Larsen, CTO

Adam Larsen, CTO

Creovai

Creovai | testimonial

I have not had such a nice experience working with somebody's API in so long. And Deepgram did that. And then I also realized, like, it's cheap as hell.

Wes Bos

Dev Influencer, Syntax Podcast

Syntax podcast - testimonial

Not only is Deepgram’s technology the most advanced we found, but working with them has been an absolute pleasure.

Craig Akal

Craig Akal

Co-founder/Director, Elerian AI

Elerian AI - testimonial

The quality of your transcript determines the quality of the information you can extract from its text. Having a customized speech model literally pays dividends on all natural language processing that happens downstream.

Deepgram showed me less than 200ms latency today. That's the fastest text-to-speech I’ve ever seen. And, our customers would be more than satisfied with the conversation quality.

Jordan Dearsley

Jordan Dearsley

Co-founder, Vapi

VAPI

IT teams love Deepgram’s speed and accuracy, while tech teams appreciate how the platform doesn’t use the same open-source space that other vendors do, which helps with the total cost of ownership.

Pete Ellis

Pete Ellis

CPO, Red Box

Red Box Voice

I’d recommend Deepgram to any B2B SaaS company that’s looking for the best-in-breed transcription and customer service and customer success.

Josh Schachter

Josh Schachter

CEO, UpdateAI

Update AI

As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.

Adam Larsen, CTO

Adam Larsen, CTO

Creovai

Creovai | testimonial

I have not had such a nice experience working with somebody's API in so long. And Deepgram did that. And then I also realized, like, it's cheap as hell.

Wes Bos

Dev Influencer, Syntax Podcast

Syntax podcast - testimonial

Not only is Deepgram’s technology the most advanced we found, but working with them has been an absolute pleasure.

Craig Akal

Craig Akal

Co-founder/Director, Elerian AI

Elerian AI - testimonial

The quality of your transcript determines the quality of the information you can extract from its text. Having a customized speech model literally pays dividends on all natural language processing that happens downstream.

Deepgram showed me less than 200ms latency today. That's the fastest text-to-speech I’ve ever seen. And, our customers would be more than satisfied with the conversation quality.

Jordan Dearsley

Jordan Dearsley

Co-founder, Vapi

VAPI

IT teams love Deepgram’s speed and accuracy, while tech teams appreciate how the platform doesn’t use the same open-source space that other vendors do, which helps with the total cost of ownership.

Pete Ellis

Pete Ellis

CPO, Red Box

Red Box Voice

I’d recommend Deepgram to any B2B SaaS company that’s looking for the best-in-breed transcription and customer service and customer success.

Josh Schachter

Josh Schachter

CEO, UpdateAI

Update AI

As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.

Adam Larsen, CTO

Adam Larsen, CTO

Creovai

Creovai | testimonial

I have not had such a nice experience working with somebody's API in so long. And Deepgram did that. And then I also realized, like, it's cheap as hell.

Wes Bos

Dev Influencer, Syntax Podcast

Syntax podcast - testimonial

Not only is Deepgram’s technology the most advanced we found, but working with them has been an absolute pleasure.

Craig Akal

Craig Akal

Co-founder/Director, Elerian AI

Elerian AI - testimonial

The quality of your transcript determines the quality of the information you can extract from its text. Having a customized speech model literally pays dividends on all natural language processing that happens downstream.

Deepgram showed me less than 200ms latency today. That's the fastest text-to-speech I’ve ever seen. And, our customers would be more than satisfied with the conversation quality.

Jordan Dearsley

Jordan Dearsley

Co-founder, Vapi

VAPI

IT teams love Deepgram’s speed and accuracy, while tech teams appreciate how the platform doesn’t use the same open-source space that other vendors do, which helps with the total cost of ownership.

Pete Ellis

Pete Ellis

CPO, Red Box

Red Box Voice

I’d recommend Deepgram to any B2B SaaS company that’s looking for the best-in-breed transcription and customer service and customer success.

Josh Schachter

Josh Schachter

CEO, UpdateAI

Update AI

As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.

Adam Larsen, CTO

Adam Larsen, CTO

Creovai

Creovai | testimonial

I have not had such a nice experience working with somebody's API in so long. And Deepgram did that. And then I also realized, like, it's cheap as hell.

Wes Bos

Dev Influencer, Syntax Podcast

Syntax podcast - testimonial

Not only is Deepgram’s technology the most advanced we found, but working with them has been an absolute pleasure.

Craig Akal

Craig Akal

Co-founder/Director, Elerian AI

Elerian AI - testimonial

The quality of your transcript determines the quality of the information you can extract from its text. Having a customized speech model literally pays dividends on all natural language processing that happens downstream.

Deepgram showed me less than 200ms latency today. That's the fastest text-to-speech I’ve ever seen. And, our customers would be more than satisfied with the conversation quality.

Jordan Dearsley

Jordan Dearsley

Co-founder, Vapi

VAPI

IT teams love Deepgram’s speed and accuracy, while tech teams appreciate how the platform doesn’t use the same open-source space that other vendors do, which helps with the total cost of ownership.

Pete Ellis

Pete Ellis

CPO, Red Box

Red Box Voice

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Get conversational intelligence with transcription and understanding on the world's best speech AI platform.

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